All sales on CapCaption are final. Refunds or credits will not be provided under any circumstances, including but not limited to service failure or downtime. This no-refund policy will be clearly communicated to users during the purchase process.

Credits purchased for use on CapCaption are non-refundable and must be used within the limits set by the service. Users are required to confirm their purchase at the checkout to ensure they understand the terms of the credit purchase.

Credits currently do not expire and can be used at any time while the service is active. However, CapCaption reserves the right to introduce an expiration policy for credits at any time. Users will be notified of any changes to the credit expiration policy through appropriate channels.

In the event that CapCaption terminates its services, any remaining credits will not be refunded. Users are encouraged to utilize their credits promptly to maximize their value.